Accessibility Statement

Accessibility Statement for LiveCivetta

This is an accessibility statement from LiveCivetta – Fratelli Balestra s.n.c..

Measures to support accessibility

LiveCivetta – Fratelli Balestra s.n.c. takes the following measures to ensure accessibility of LiveCivetta:

Assign clear accessibility goals and responsibilities.
Employ formal accessibility quality assurance methods.
Conducted a full manual accessibility audit of all website pages in both Italian and English, including verification of ARIA attributes, heading structure, keyboard navigation, form accessibility, and color contrast. Automated testing performed using Axe DevTools, WAVE, and Google Lighthouse.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. LiveCivetta is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

In addition to the WCAG 2.1 AA requirements, the following accessibility enhancements have been implemented:

Keyboard navigation fully supported on all interactive components, including tab panels (navigable with arrow keys per WAI-ARIA design patterns)
All buttons and links opening in a new tab include explicit notification in the accessible name
All downloadable PDF files are identified as such in the accessible name of the link
All form fields include autocomplete attributes to assist users with cognitive disabilities
All images use descriptive alternative text; decorative images are marked appropriately
Skip to content link provided on all pages
Seasonal image slider fully implemented with WAI-ARIA roles and properties
Social media links include descriptive accessible names identifying the specific account

Feedback

We welcome your feedback on the accessibility of LiveCivetta. Please let us know if you encounter accessibility barriers on LiveCivetta:

Phone: +39 0437 789146
E-mail: info@famigliabalestra.it
Visitor Address: Piazza Rodolfo Balestra 4, 32012 Val di Zoldo (BL), Italy
Postal Address: Piazza Rodolfo Balestra 4, 32012 Val di Zoldo (BL), Italy
Additional email: info@livecivetta.it

We try to respond to feedback within 30 days.

Compatibility with browsers and assistive technology

LiveCivetta is designed to be compatible with the following assistive technologies:

Google Chrome (latest version) with no assistive technology on Windows 10/11 and macOS
Mozilla Firefox (latest version) with no assistive technology on Windows 10/11 and macOS
Safari (latest version) with VoiceOver on macOS and iOS
Google Chrome (latest version) with NVDA screen reader on Windows 10/11
Mobile browsers (Chrome for Android, Safari for iOS) with built-in screen readers (TalkBack, VoiceOver) on Android and iOS devices

LiveCivetta is not compatible with:

Internet Explorer (all versions) — the website uses modern HTML5, CSS3 and JavaScript features that are not supported by Internet Explorer
Browsers older than 3 major versions — full accessibility support is not guaranteed on outdated browser versions
Operating systems older than 5 years — compatibility with assistive technologies on legacy operating systems is not guaranteed

Technical specifications

Accessibility of LiveCivetta relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of LiveCivetta , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for LiveCivetta:

Cookie consent banner (Complianz plugin): Interactive controls are nested within other interactive controls, which may cause issues for screen reader users (WCAG 4.1.3). The issue is internal to the Complianz third-party plugin and cannot be corrected by the website administrator. The issue has been reported to the plugin developer. Contact us at info@famigliabalestra.it for assistance.
Availability calendar on apartment booking pages: The month/year selection dropdown does not have an accessible label, making it difficult to identify for screen reader users (WCAG 1.3.1). The issue is internal to the WP Simple Booking Calendar third-party plugin and cannot be corrected without modifying the plugin core. The issue has been reported to the plugin developer. Contact us at info@famigliabalestra.it to request availability information.
“Show more” expandable content block on the e-Bike rental page: The screen reader notification message for the expandable content block is displayed in English regardless of the page language. The message is hardcoded in English in the Kadence Blocks plugin and cannot be overridden without modifying the plugin core (WCAG 3.1.2). The issue has been reported to the plugin developer. The content is fully accessible via keyboard navigation using the “Mostra altro” button.
Interactive maps embedded via Google MyMaps iframes (pages: Bike Rental, Apartments): The embedded maps contain internal controls without accessible names, non-compliant ARIA attributes, a link with insufficient color contrast (3.44:1), and a link not distinguishable from surrounding text without color (1.66:1) (WCAG 1.4.1., WCAG 1.4.3, WCAG 4.1.2, WCAG 4.1.3). The issues are internal to the Google MyMaps third-party service and cannot be corrected by the website administrator. As an alternative, a text link to open the location directly in Google Maps is provided on each page. Use the “Open in Google Maps” link provided on each page, or contact us at info@famigliabalestra.it.
Season selector labels on the homepage image slider: The “Summer” and “Winter” labels on the season toggle are displayed at 9px, below the recommended minimum text size for optimal readability. because Design constraint to maintain visual proportions of the slider component. The labels are fully accessible via ARIA attributes and keyboard navigation; visual resize is available via browser zoom. Use browser zoom (Ctrl + or Cmd +) to increase text size, or use keyboard navigation with arrow keys.

Assessment approach

LiveCivetta – Fratelli Balestra s.n.c. assessed the accessibility of LiveCivetta by the following approaches:

Self-evaluation
Automated testing performed using Axe DevTools, WAVE Web Accessibility Evaluation Tool, Google Lighthouse, and Silktide. Manual testing included keyboard navigation verification, screen reader compatibility checks, heading structure analysis, ARIA attributes verification, color contrast evaluation, and form accessibility review across all pages in both Italian and English language versions.

Formal complaints

If you are not satisfied with our response to your accessibility concern, you may contact us via email at info@famigliabalestra.it or info@livecivetta.it. We will acknowledge your complaint within 5 business days and provide a full response within 30 days.